Milbe believes gaming should be fun, entertaining, and safe. We promote responsible gaming and provide a range of tools for players to set limits, self-exclude, and get help. On this page, learn how to play safely and when to seek help.
Online gaming and betting can be addictive and cause serious financial and personal problems for some individuals. Milbe is for individuals 18 years or older only and for entertainment purposes only. If you think you or someone you know has a gaming problem, please seek help immediately. Responsible gaming is not just a choice, it's essential for the safety of you and your family.
Responsible gaming means playing in a way that is safe, controlled, and does not harm other aspects of your life. It ensures that gaming remains purely entertainment and does not negatively affect your financial, mental, or social well-being. milbe is committed to promoting responsible gaming and provides all players with the tools and information needed to play safely. We understand that every player's situation is different, and we offer personalized support and flexible solutions. Responsible gaming is not just your responsibility—it's milbe's responsibility too, and we're with you every step of the way.
Many people enjoy online gaming for entertainment and excitement and play responsibly within their budget. However, for some individuals, gaming can become a problem when it gets out of control and affects other areas of life. Research shows that gaming addiction can lead to depression, anxiety, financial problems, relationship breakdown, and decreased performance. Milbe believes in early intervention and prevention. We help players recognize the signs of addiction and take timely action. Responsible gaming is not just about preventing problems, it's about creating a healthy and enjoyable gaming experience that is sustainable in the long term.
Milbe provides a range of powerful tools to help players control their gaming and play safely. These tools are designed to let you set limits, track your playing habits, and take breaks when needed. All tools are easily accessible in your account settings and you can activate or adjust them at any time. The Milbe support team is available to help you use these tools and set the right limits for you. Using these tools is not a sign of weakness, it's proof of wisdom and self-awareness.
Set daily, weekly, or monthly deposit limits and stay within your budget. Once the limit is reached, additional deposits are blocked.
Set a limit on how much money you can bet per day or week. This protects you from overspending and helps you stay in control.
Set a maximum daily, weekly, or monthly loss limit. Once this limit is reached, you cannot bet again until the period ends.
Set a limit on how much time you spend gaming per day or week. The system will remind you when you are approaching your time limit.
Temporarily close your account for 24 hours, 7 days, or 30 days. During this time, you cannot log in or play.
Close your account for 6 months, 1 year, or permanently. During the self-exclusion period, you cannot create a new account or play.
All responsible gaming tools are available in your milbe account settings. After logging in, go to 'Account Settings' > 'Responsible Gaming' and set your preferred limits and restrictions. Limits activate immediately, and you can set stricter limits at any time. If you want to increase a limit, it will take effect after 24-72 hours so you have time to reconsider your decision. To activate self-exclusion, contact customer support and they will guide you through the process.
| Tools | Settings options | Effective time |
|---|---|---|
| Deposit limit | Daily, weekly, monthly | Immediate (increase: after 24 hours) |
| Betting limit | Daily, weekly | Immediate (increase: after 48 hours) |
| Loss limit | Daily, weekly, monthly | Immediate (increase: after 72 hours) |
| Time limit | Daily, weekly session | Immediate |
| Take a break | 24 hours, 7 days, 30 days | Immediate |
| Self-exclusion | 6 months, 1 year, permanent | Immediate (irreversible) |
Gaming addiction is a serious problem that develops gradually and often the person does not realize they have a problem. Recognizing early signs and seeking help in time is very important. Below are some common signs of problematic gaming behavior. If you or someone you know displays many of these signs, please seek professional help. Remember, seeking help is not weakness, it's courage and the first step of self-care. Milbe is ready to help you and connect you with appropriate support organizations.
You are spending more money than you can afford or betting more to recover your losses.
You are playing much longer than you planned and cannot stop.
You are constantly thinking about gaming, betting strategies, or the next bet when not playing.
When not gaming, you feel restless, anxious, irritable, or depressed.
You are skipping time with family, friends, or social events to game.
Gaming is negatively affecting your performance, productivity, or educational outcomes.
You are lying to family and friends about your gaming habits, spending, or losses.
You are betting more and larger amounts trying to recover previous losses.
You are borrowing money, taking loans, or selling assets to game.
You have tried many times to stop or reduce your gaming but failed.
Gaming is affecting your sleep, eating habits, or overall physical health.
Your gaming habits are causing conflict in family relationships, marriage, or close relationships.
If you experience any of the above symptoms, know that you are not alone and help is available. Gaming addiction is a recognized mental health condition and is treatable. Thousands of people have successfully sought help and recovered. The first step is acknowledging the problem and seeking help. The milbe customer service team will listen to you confidentially and connect you with appropriate support organizations. Your well-being is our priority.
Responsible gaming isn't just about seeking help when problems arise—it's about building healthy habits from the start. Below are some practical tips and best practices to help you play safely and enjoyably. Following these guidelines will ensure that gaming remains a positive and entertaining activity in your life without negative consequences. Remember, gaming should be fun and balanced with other aspects of your life.
Milbe does not provide services to anyone under 18 years of age and is strongly committed to protecting minors. We use strict age verification processes and immediately close any minor's account. However, parents and guardians also have an important role in protecting their children from online gaming. Children may access adult accounts or create fake accounts using parental information. Parents should secure their devices and payment methods and talk to their children about the risks of online gaming.
If you or someone you know is suffering from gaming addiction, know that help is available and recovery is possible. Below are various support organizations and resources that provide free and confidential assistance. These organizations are run by trained professionals who understand gaming addiction and can guide you on the path to recovery. Seeking help is a sign of strength and the first step toward recovery. The sooner you seek help, the easier recovery becomes.
An international self-help organization that helps gamblers in recovery. Free meetings and online support.
UK-based organization providing free counseling, information, and support to anyone affected by problem gambling.
Provides information about gaming addiction, self-assessment tools, and links to help organizations.
Our customer service team is ready to listen and connect you with support organizations at any time.
You can also contact your local mental health services, family doctor, or counselor. Many countries have specialized gaming addiction treatment centers and therapists. Help from family and friends is also very important — talk to them openly and get their support. Recovery is a journey and takes time, but with the right help and determination it is completely possible.
Milbe is not just a gaming platform, we are a responsible corporate citizen that puts the well-being and safety of our players first. We believe gaming should be fun, safe, and socially responsible. Milbe continuously invests in responsible gaming policies and practices and follows industry best standards. We regularly update our systems, tools, and training to provide players with the best protection and support. Our staff are trained in responsible gaming and problem gambling identification and are always ready to help.
Milbe complies with all applicable gambling laws and regulations and is licensed by recognized gambling authorities. We follow the responsible gaming standards and monitoring processes set by licensing bodies. Milbe regularly undergoes third-party audits and assessments to verify our systems and practices. We believe in transparency, accountability, and player protection and always maintain the highest standards. To learn more about our licensing and compliance information, see our About Us page.
A key part of responsible gaming is regularly assessing your gaming habits and asking yourself honest questions. Below are some questions to help you reflect on your gaming behavior. If you answer 'yes' to many of these questions, it may indicate that you need help. Remember, this self-assessment is not a professional diagnosis, but it is a useful first step in understanding yourself. If you're concerned, speak with a professional counselor or support organization.
Recovery from gaming addiction is possible and thousands of people have successfully reclaimed their lives. Recovery is a journey that takes time, commitment, and help, but each step brings you closer to a healthier and happier life. The first step in recovery is admitting there is a problem and seeking help. Next, work with a professional counselor or therapist who will help you understand the root causes of addiction and develop coping strategies. Joining support groups is very helpful because you can connect with others who have gone through the same experience.
For long-term success, bring positive changes into your life and build healthy habits. Find new hobbies and activities that bring you joy and fill your time. Repair and strengthen relationships with family and friends. Create a financial plan and budget to restore your financial stability. Regular exercise, healthy eating, and adequate sleep will improve your mental and physical health. Setbacks in recovery are normal—what matters is not giving up and continuing to try. milbe is committed to helping you on your recovery journey and will assist you in setting self-exclusion or limits.
Milbe is with you every step of the way. If you have any questions, concerns, or need help, please contact us. We will listen and help you confidentially and with respect. Responsible gaming is not just a policy, it's our commitment to your safety and well-being.
Contact customer support Start Safe Gaming at MilbeMilbe is strongly committed to responsible gaming and player protection. We believe gaming should be fun, safe, and balanced with all aspects of your life. We provide you with all the necessary tools, information, and support to play safely and get help when needed. Your well-being is our top priority and we are always with you. Remember: gaming should be entertainment, not a problem. If you think you need help, please do not delay — contact us today. Thank you for choosing Milbe and practicing responsible gaming.